careflowsai

Effective Date: January 01, 2026

At careflowsai ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://careflowsai.online and use our AI-driven workflow automation services.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we may collect:

Personal Identifiers: Name, email address, phone number, and professional contact details provided via forms.
Professional Information: Job title, practice name, and organizational affiliation.
Usage Data: Information on how you interact with our website and platform, including access times, pages viewed, and IP addresses.

2. HIPAA Compliance

As a provider of services to healthcare entities, we may process Protected Health Information (PHI) on behalf of our clients. We are fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA). Any PHI shared with us is processed strictly in accordance with our Business Associate Agreements (BAA) and applicable law. We implement robust physical, technical, and administrative safeguards to protect PHI.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services.
To improve, personalize, and expand our platform.
To communicate with you, including customer service, updates, and promotional communications (with your consent).
To process transactions and manage your account.
To detect and prevent fraud and ensuring the security of our platform.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at support@careflowsai.online.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have questions or comments about this policy, you may contact us via email at support@careflowsai.online.